FAQ - Product

1. Where are the Randoseru Backpacks manufactured from?

2. Is this the authentic Randoseru Backpack?

3. Is the Randoseru Backpack waterproof?

4. What is the size of the Randoseru Backpack?

5. What is the weight of the Randoseru Backpack?

6. What materials are Randoseru Backpacks made with?

7. Is the Randoseru Backpack safe for my child to carry?

8. How do I clean my Randoseru?


1. Where are the Randoseru Backpacks manufactured from?

The Randoseru Backpacks are manufactured in Japan by SEIBAN.

2. Is this the authentic Randoseru Backpack?

Yes, as the official distributor of SEIBAN's Randoseru Backpacks in Singapore, all products displayed under Randoseru.co are authentic.

3. Is the Randoseru Backpack waterproof?

Yes, it is made of both water and scratch resistant material. 

4. What is the size of the Randoseru Backpack?

The dimensions of the Randoseru Backpacks are estimated to be about: 31cm (height) x 23.5cm (width) x 12cm (depth).

5. What is the weight of the Randoseru Backpack?

The weight of the Randoseru Backpacks varies across the different collections. Across our available collection, the weight ranges between 1160 grams to 1180 grams. Please refer to "Dimensions" information stated under your selected product option. 

6. What materials are Randoseru Backpacks made with?

Randoseru Backpacks are made with high-quality synthetic leather Clarino that is light, durable and water resistant. 

7. Is the Randoseru Backpack safe for my child to carry?

Yes, the Randoseru backpacks have undergone multiple tests and inspections to ensure the safety and quality of your child's Randoseru backpacks. 

To find out more about the Randoseru quality tests, check out SEIBAN's Randoseru Quality Test & Standards

8. How do I clean my Randoseru?

For details on how to clean your Randoseru, please refer to the Care Guide for the cleaning instructions.